An important role in a restaurant is the management…and by that I mean, really really important.
Let’s take a look at the restaurant management job description and how that plays into your big picture success. There are many ways to go about creating this job description, but at the end of the day, the restaurant management is ultimately responsible for the overall outcome or results rather than specifically assigned tasks. I find that it is most effective to teach the goals and objectives as part of the culture and then teach the specific tasks of a job. This framework helps one be a living part of the success rather than a task doer.
Yes, I know that may sound a little vague and ambiguous, so let’s look at a couple of examples. A restaurant manager is responsible for writing the staff schedule and achieving the labor budget. Another example would be, the restaurant manager is responsible for insuring a good customer experience. We can’t really predict all of the variables that need to be taken into account in order to achieve that goal, so we can’t give specific tasks to achieve the goals. My advice would be to hire a restaurant manager that, as a person, shows drive and has experience in the industry. Then set them up for success by giving them specifics goals as well as the means to achieve those goals.
From there, it is all about then stepping aside and letting them manage.
Got questions about how to manage a restaurant? Contact us. We’d be happy to help you with management and leadership.